Return Policy ↩️

📅 30 days to change your mind

At PawsNord, your satisfaction is our priority. You have 30 days after delivery to return any product that does not suit you.

✅ Return conditions

• Unused product
• Original packaging
• Within 30 days of delivery

💰 Refund

Once the return is received and inspected, we process your refund within 3-5 business days to your original payment method.

📦 How to proceed

1. Email us at PawsNord.contact@gmail.com
2. Include your order number
3. Tell us the reason for the return
4. We will send you the instructions

⚠️ Exceptions

For hygiene reasons, some products (used toys, personalized items) cannot be returned.

📞 Need help?

Contact us — we are here to help!