Contact Us

Contact PawsNord 📬

Our team is here to help, in English and French!

📧 Email

PawsNord.contact@gmail.com

We reply within 24h on weekdays

📆 Hours

  • Monday to Friday: 9am to 6pm (EST)
  • Weekends: 10am to 4pm (EST)

📍 Our location

PawsNord
Laval, Quebec
Canada 🇨🇦

❓ Quick FAQ

How long does delivery take?

Canada: 5-10 business days
USA: 7-12 business days

Can I return a product?

Yes! You have 30 days to return any product you are not satisfied with.

Do I pay customs fees?

Canada orders: no customs fees.
USA: generally no fees under $800 USD.

Thank you for your trust! 🐾